Shipping policy

SNT Biotech Shipping Policy

Welcome to SNT Biotech's Shipping Information Page!

We are dedicated to delivering our high-quality laboratory and medical supplies to you in a timely and efficient manner. Our shipping policy is designed to provide you with clear and concise information regarding our shipping processes and policies.

Shipping Methods and Costs

  • Standard Shipping: We offer standard shipping on all orders. Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination. Estimated delivery times for standard shipping are 3-7 business days.
  • Expedited Shipping: Expedited shipping options are available for most items at an additional cost. Expedited shipping times are typically 1-3 business days, depending on your location.

Order Processing Time

  • Orders are processed during regular business hours, Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next business day.
  • Please allow 24-48 hours for order processing. Processing time is separate from the shipping time.

International Shipping

  • SNT Biotech ships internationally to select countries. International shipping rates and delivery times vary based on destination. Please note that customers are responsible for any customs fees, taxes, or duties incurred during shipping.

Shipping Restrictions

  • Some items may have shipping restrictions due to size, weight, or because they contain hazardous materials. These items may be limited to ground shipping within the continental United States.

Tracking Your Order

  • Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number and link to track your package online.

Damaged or Lost Packages

  • In the event that your order arrives damaged or is lost in transit, please contact SNT Biotech customer service immediately to report the issue. We will work with you to resolve the matter, which may include sending a replacement or issuing a refund.

Returns and Exchanges

  • Please refer to our Return and Refund Policy for information on returning or exchanging items purchased from SNT Biotech.

Contact Us

  • For any questions or concerns regarding your order or our shipping policy, please contact SNT Biotech customer service at (312)715-7101.

Changes to Our Shipping Policy

  • SNT Biotech reserves the right to update or modify this shipping policy at any time without prior notice. Your continued use of our services following any such changes constitutes your acceptance of the new shipping policy.

Thank you for choosing SNT Biotech for your laboratory and medical supply needs. We look forward to serving you.